Testimonials

We contracted Monarch Cleaning Solutions in February of 2014 to look after the cleaning of our facility. We are very pleased with the quality of cleaning and the consistency delivered each night by Brock and his staff. We wanted to hire a company that was willing to work with our current maintenance staff to ensure that the building is impeccably clean for our members, guests and staff. We are very pleased with Monarch and have signed on again for the 2015 season. Commercial, Carpets & Floors, Windows Client – Brantford ON


We were first approached by a member of our staff about Monarch Cleaning Solutions in October 2012. Monarch’s residential team was cleaning her home. She spoke highly of their service and after a meeting with Brock & Sara Murray at our office we were pleased to sign on with Monarch. In addition to the daily cleaning we have also contracted Monarch to clean our exterior windows and refinish our floors in our office. We just completed our second year with Monarch as our cleaning service provider and we have found that their ongoing communication allows us to receive a professional cleaning service that we desire in our office. We definitely feel very comfortable in recommending the services of Monarch Cleaning to any other business. Commercial, Carpets & Floors, Windows Client – Brantford ON


Monarch Cleaning Solutions has been cleaning our head office buildings since the spring of 2013. We are very pleased with their services. We appreciate that Brock Murray is always easy to reach and quick to reply to our requests. We find their services to be professional and highly recommend them. Commercial, Carpets & Floors, Windows Client – Paris ON


Monarch Cleaning Solutions has been working for us for just under three years and during this time they have been professional, thorough and responsive. They have not only been cleaning our homes but due to the quality of work have been awarded sales centres and model homes in Kitchener, Waterloo and Guelph. Monarch Cleaning Solutions has great staff that has not only met my expectations but exceeded them and always with a smile. Post Construction Cleaning Client – Guelph ON


Monarch Cleaning Solutions has been cleaning our Princeton Office since June of 2013. During the first week Monarch started, several employees commented on how much cleaner the office was and how much better it looked. Our staff take a lot of pride in their work environment so this was very important to them. We are very pleased with the services provided. Brock proactively checks in with us to ensure that everything is being done to our standards and to see if there is anything else they can do for our company. His staff are friendly, professional, and reliable. We find the service from Monarch Cleaning Solutions to be very professional and highly recommend them for your cleaning needs. Commercial, Carpets & Floors, Windows Client – Princeton ON


I am pleased to write this letter of reference for Monarch Cleaning Solutions. Brock Murray and his team at Monarch were originally hired by the construction company completing our laboratory/office renovation. In October of this year they completed our post construction clean-up in a very professional and courteous manner. They did such an excellent job that I approached Brock and requested a quote for weekly routine cleaning of the entire building. While Monarch has been with us a short time we couldn’t be more pleased with their service. Communication between Monarch and our office has always been excellent as Brock is always prompt to respond to an email. He regularly inquires about the service to ensure we are getting exactly what we need. Brock’s attention to detail while doing a walk through to prepare our quote was impeccable. This is very important as we are an oil analysis laboratory, where safety and test integrity are key. Monarch’s post construction clean included a very thorough cleaning of our new laboratory and office spaces. The crew worked very diligently ensuring our new lab was spotless, scrubbing floors multiple times before waxing. On a weekly basis we are very pleased to see our building expertly cleaned. We look forward to many years with Monarch providing our cleaning services. Commercial, Post Construction, Carpets & Floors, Windows Client – Brantford ON


We have had the pleasure of working with Monarch Cleaning Solutions on two separate occasions. We first contacted them to clean our floors after the construction of our new building was complete. Brock and his team got rid of all signs of dust and debris. When we finally decided on a date for our open house we did not hesitate to use them again. They worked with the short time line we had, they came in after hours as not to disrupt our day, and the quote was very reasonable. Although the floors held up very well we wanted that brand new look and that is exactly what we got! The floors were gleaming! The morning after Monarch Cleaning Solutions was here staff commented on how great the floors looked, the shine made us want to put on our ice skates. All the different flooring surfaces truly were as good if not better than brand new. Thank you! Post Construction, Carpets & Floors Client – Paris ON


We retained Monarch Cleaning Solutions in January 2013 to look after the cleaning services within our building. Following the first clean we could immediately see the change in cleanliness through their attention to detail. Brock always takes the time to communicate with us directly to ensure we are completely satisfied with the level of cleaning in the building as well as share any deficiencies in the building. Its clear to see Monarch has built a company of reliable and dependable staff that has been highly trained to deliver optimum results. In fact because of this I have requested them to look after the cleaning of my home and would highly recommend their cleaning services. Commercial, Residential, Carpets & Floors Client – Brantford ON


During my tenure at my previous position as General Manager, MCS was retained to provide complete cleaning services for the new 34,000 square foot clubhouse facility that opened in 2002 including restaurant, kitchen facilities, washrooms, locker rooms and general high traffic, high visibility areas as well. This included the daily cleaning and maintenance of a variety of surfaces including carpet, ceramic tile, slate and concrete in both indoor and outdoor settings. As Director of Operations, Mr. Murray was always willing to work with the us as his client to provide optimum results, work with us in regard to both needs and costs, and was willing to do the extra steps necessary to ensure the facility was noticeably well kept and clean. Having worked with him professionally between 2002 and my departure in 2009, on 2 separate occasions I also engaged the organization to provide cleaning services within my home as well. Most recently in the summer of 2014, I again sought out the expertise of Mr. Murray when the existing provider was not providing the desired cleaning results of our location. I would highly recommend Mr. Murray personally, as well as the organization without any doubt or hesitation. Commercial, Residential, Carpets & Floors Client – Mississauga ON


I just wanted to take this opportunity to say thank you for all your service with our company.  Your work is impeccable, over and above what we have ever had with any cleaning company.  Your attention to detail and action of your own initiative has saved us from being embarrassed by the public who view our models and visit our sales offices.  Your enthusiasm and action on, unfortunately, last minute requests is so appreciated as well, you have know idea.  Your cleaning in general cannot be faulted and your staff are a pleasure to work with.  So please, thanks for everything thus far and for work in the future.  I highly recommend that anyone looking for a cleaning company shouldn’t even hesitate to bring you on board.  I know that I will recommend you to anyone who is looking without hesitation. Post Construction, Model Homes, Windows Client – Burlington ON


I broke my ankle back in the fall of 2014 which left my husband to have to manage almost all of the every day dealings with regards to the housework and the kids on top of his normal work day pretty much by himself. My mother took pity on him and offered to hire us in a cleaning company to help. I chose to go with Monarch Cleaning Solution. They are a local, family run operation which is incredibly important to us. We had them originally come in to do a “One Time Cleaning” as well as steam clean the stairs and the bedroom carpets. They did such an amazing job, that we decided to have them come in every week until I was off the crutches. I always appreciated how thoroughly and effectively our house was cleaned. When I would first walk into the house after they had been there, I would always be pleasantly surprised at just how much cleaning they could get done in the timeframe they were in the house. I asked Brock one day about how it was possible? He told me that the ladies that were cleaning my house had years of experience together and that they didn’t just do it as a job, they did it because they enjoyed it and were good at it. I had the good fortune of running into those 2 ladies one day and within moments of meeting them, I concluded that was completely true. They actually cared about how I felt about my house after they had come in and cleaned. In this day and age it becomes tougher to find companies that still truly care about their customers as individuals, and I can say from experience that Monarch Cleaning Solutions does. If anyone is looking for a friendly, efficient, local cleaning company, I highly recommend you contact Brock and Sara. You will not be disappointed. Residential, Carpets & Floors, Windows Client – Paris, ON


Just wanted to thank you, Sara and your crew for the fine job you did for us at our Post Construction Cleaning Project in Brantford. Your staff was pleasant and resourceful and you were very accommodating given the final push to get the project completed for turnover to our clients. Their reaction to the building was very positive and I welcome the chance to work with you and Sara in the future. Post Construction, Carpets & Floors, Windows Client – Brantford ON